This guide helps homeowners hire builders for custom homes and other projects.

By giving homeowners these tools and knowledge, we aim to reduce common problems like contract issues, de-enrollments, project stops and complaints.

The guide shows consumers how to:

• Use clear contracts to avoid problems that can lead to warranty cancellations and delays.

• Communicate well to prevent project stops.

• Understand the building process and set realistic expectations to reduce complaints and improve satisfaction.

Learn more about this new guide here.